MISSION Statement

Our mission is to completely satisfy our customers by providing them with quality business solutions and superior services. In order to accomplish our mission, we dedicate ourselves to: 

• Training our people and providing them with the resources they need to advance their skills and knowledge.
• Maintaining an environment that encourages personal and professional growth.
• Upholding high ethical standards in all our corporate relationships
• Earning a financial return that ensures future growth and long term stability.

In addition, we will be a contributing member of the communities we serve.

PROUD History

Our company was founded in 1893 by Harry G. Phillips. In 1897, he moved the business to the Masonic Temple Building, at 10 East Fourth Street. In 1933, Birch B. Phillips became owner of the business and in 1958, Birch Phillips, Jr. entered the business. Birch B. Phillips, III (Trey) joined the company in July 1990, and became president of the company in July 1999, putting us in the unique position of having had four generations active in the business. On February 24, 2006, after 109 years in the Masonic Temple building, we moved to 431 Hepburn Street in Williamsport. This new location, all on one floor, will allow us to continue growing our business and serving our customers for the next 100 plus years.

Phillips Supply House has 15 employees. 12 of these employees are in customer service. We cover the Pennsylvania counties of Lycoming, Clinton, Union, Northumberland, Snyder, Tioga, Bradford, Potter, Sullivan, Montour, Clearfield and Columbia.

Our Customer Care Specialists have been with us an average of 19 years. With this kind of employment retention, we invest heavily in training so that our service is the best anyone can offer.

We respond to calls on out-of-service copiers in the greater Williamsport area in less than two hours 80% of the time. Outside of Lycoming county our response time is less than one-half day.

We service over 2,000 copiers producing in excess of 130,000,000 copies per year, and we maintain a large inventory of parts and supplies for our customers. If you would like to talk to some of our current customers, our staff will be happy to furnish you with names and phone numbers.